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Hewlett Packard Server Support & Services

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  • Maximise productivity by choosing the precise level of services to proactively manage your IT environment
  • Fast, qualified response increasing uptime and maximizing performance
  • Purchasing HP Care Pack service with HP product reduces total cost of ownership
  • HP Care Pack Services delivered through accredited network of partners or by an HP engineer ensuring the best possible service
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  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
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  • Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.
  • Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.
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  • Remote problem diagnosis and support
  • Onsite hardware support
  • Replacement parts and materials
  • Firmware updates for selected products
  • Access to technical resources
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