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  • Onshore technical call center support from Sydney, NSW
  • Weekday 7am – 7pm technical call center support
  • Next business day onsite labor* parts prioritization
  • Designated onshore technical account manager for specialized troubleshooting
  • Single contact for end-to-end case management to see all issues through to closure
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  • Onshore technical call center support from Sydney, NSW
  • Weekday 7am – 7pm technical call center support
  • Next business day onsite labor* parts prioritization
  • Designated onshore technical account manager for specialized troubleshooting
  • Single contact for end-to-end case management to see all issues through to closure
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  • Escalation management
  • HP electronic remote support solution
  • Access to electronic support information and services
  • Simplify your support experienceStay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
  • Reduce complexitySimplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
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