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  • Escalation management
  • HP electronic remote support solution
  • Access to electronic support information and services
  • Simplify your support experienceStay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
  • Reduce complexitySimplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
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  • Onshore technical call center support from Sydney, NSW
  • Weekday 7am – 7pm technical call center support
  • Next business day onsite labor* parts prioritization
  • Designated onshore technical account manager for specialized troubleshooting
  • Single contact for end-to-end case management to see all issues through to closure
£109.98 inc. VAT : £131.97
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  • Invisible Layers Of ProtectionProtect data, devices and employee credentials with reinforcing layers of security monitored by certified HP Security Experts.
  • Simplified Endpoint Security ManagementBenefit from an advanced security service, including actionable insights, without the complexity or need for in-house expertise. Keep your IT focused on more strategic business initiatives instead of responding to security breaches.
£74.98 inc. VAT : £89.97
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  • Covers repair or replacement for manufacturing defects
  • Onsite support after remote diagnosis
  • Online and phone support - Monday - Friday during local business hours
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  • In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.
  • Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
  • Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
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  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
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  • Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.
  • Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.
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  • Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.
  • Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.
£533.31 inc. VAT : £639.97
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  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
£2285.81 inc. VAT : £2742.97
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  • Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.
  • Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.
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