Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
Recommendations for firmware version and software patching on supported products to help prevent problems
Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HP best practices
Access to a remote HP Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology
Rapid Response: Enjoy next business day service, ensuring your hardware issues are addressed promptly and effectively.
Expert Assistance: Our skilled technicians provide both onsite and remote support, tailored to your specific needs, ensuring your equipment is back up and running in no time.
Broad Coverage: This package supports a variety of HP products, making it a versatile solution for your hardware maintenance needs.
Extended Service Agreement: Benefit from a 4-year term of expert service, giving you peace of mind and long-term reliability.
In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.
Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Our support specialists are always ready to assist in whatever way the situation calls for, whether its remotely over the phone or in person.