Make one call to access global support specialists
Resolve issues quickly with alerts and access to actionable information
Use the unique combination of automated support and HPE expertise
Simplify your support experienceStay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
Reduce complexitySimplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
Make one call to access global support specialists
Resolve issues quickly with alerts and access to actionable information
Use the unique combination of automated support and HPE expertise
Simplify your support experienceStay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
Reduce complexitySimplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
Make one call to access global support specialists
Resolve issues quickly with alerts and access to actionable information
Use the unique combination of automated support and HPE expertise
Simplify your support experienceStay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
Reduce complexitySimplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
Access to electronic support information and services
Simplify your support experienceStay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
Reduce complexitySimplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
HPE LTO-8 Ultrium can write or read data at a blistering 2.7 TB/hour, storing, encrypting and protecting up to 30 TB on a single cartridge, making it ideal for large-scale, 24 x 7, mission-critical IT environments (assumes 2.5:1 compression).
Tape is more reliable than Enterprise SATA disk. With a BER of 1x10 to the power of 19 for LTO-8 versus 1x10 to the power of 15 for Enterprise SATA HDD’s. That’s a difference in reliability of four orders of magnitude – e.g. tape is 10,000 times more reliable than Enterprise SATA HDD.
Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
Recommendations for firmware version and software patching on supported products to help prevent problems
Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HP best practices
Access to a remote HP Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology
Digital and data-drivenGet faster outcomes at every stage with a digitally enabled customer experience that includes faster access to product-specific experts and automatic case creation - no more navigating complex escalations.
Personalized and predictivePrevent issues before they happen with an AI-driven operations framework that predicts problems before they occur. Stay on top of performance with regular workload, performance, and opportunity alerts and modular lifecycle services.
Ex. VAT
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