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Services & Support

Business Services

Managed Services

Managed Services offer businesses with critical IT systems the option of outsourcing their network and server support for a fixed monthly fee.

What's included:

  • All work required to support systems covered under the managed services agreement
  • Preventative maintenance work
  • Break/fix labour
  • Regular audits
  • Daily backup monitoring
  • Weekly antivirus monitoring
  • All security patching of servers and server applications
  • Agreed Service Levels for response times

Contracted Support

Contracted Support gives customer’s peace of mind by ensuring that an agreement is in place to ensure someone responds to the day to day I.T. problems they might encounter.

What's included:

  • Daily backup monitoring
  • Weekly antivirus monitoring
  • All security patching of servers and server applications
  • Agreed Service Levels for response times
 
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