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Business Services
Managed Services
Managed Services offer businesses with critical IT systems the option of outsourcing their network and server support for a fixed monthly fee.
What's included:
- All work required to support systems covered under the managed services agreement
- Preventative maintenance work
- Break/fix labour
- Regular audits
- Daily backup monitoring
- Weekly antivirus monitoring
- All security patching of servers and server applications
- Agreed Service Levels for response times
Contracted Support
Contracted Support gives customer’s peace of mind by ensuring that an agreement is in place to ensure someone responds to the day to day I.T. problems they might encounter.
What's included:
- Daily backup monitoring
- Weekly antivirus monitoring
- All security patching of servers and server applications
- Agreed Service Levels for response times
We Consult
We Supply
We Configure
Disaster Recovery
Most small and medium sized businesses do not have suitable plans to manage the impact of serious IT problems. Business Continuity and Disaster Recovery Planning bridges the gap between knowing that you are vulnerable to things going wrong and having a clear set of tested policies and procedures to ensure you can do something about it if the worst happens. Planning is not just about having a phone number to call when things go wrong, it is about understanding the impact that not being able to use computers would have on your business and then working to ensure that impact is minimised.
Business Continuity Planning may be a simple as printing your current price list out every day to ensure you have a copy if your PC doesn’t work, it may be as complex as having a duplicate of your entire IT system in a different building ready to be used within an hour.
If you answer No to any of the following questions then your business could benefit from a proper Business Continuity Plan:
- Do you do daily backups of data and critical system?
- Do you know that yesterday’s backup was successful?
- Do you know how long it would take to recover your server if it was stolen or irreparably broken?
- Have you set a maximum length of time that you would be happy for employees who rely on computers to sit idle?
- Do you know what would happen to your business if your computer systems were unavailable for a week?
- Do you have a plan to deal with the aftermath of a fire at your offices?
- How long could you afford to be without an internet connection before profits would be affected
- Interested in our other services?
0871 984 4418
info@networkplaces.co.uk
Cloud Services
A Better Way to communicate and collaborate
Office 365 was designed to increase efficiency and reduce operating costs. Included in its suite of applications is Lync, a meeting and conferencing tool that allows you to communicate from anywhere, on any device. Microsoft Exchange offers you a professional email hosting service that keeps your data protected. And OneDrive for Business makes storing, syncing and sharing files easier and more secure than ever before.
Why Choose Office 365?
- Easy to set up and use install and deploy quickly. Set up new user accounts in seconds. Get updates automatically. The Office tools you rely on are always up to date.
- Work from anywhere
- Get virtually anywhere access on select mobile devices. Work on your Office files online or offline. All your files are automatically backed up
Office 365 Business Essentials
Online versions of Office with email and video conferencing.
- Email with 50GB mailbox
- 1TB file storage and sharing
- HD video conferencing
- Office Online
Office 365 Business
Full Office on PC/Mac with apps for tablets and phones.
- 1TB file storage and sharing
- Full installed Office on PC/Mac
- Office apps on tablets and phones
Office 365 Business Premium
All the features of Business Essentials and Business in one integrated plan.
- Email with 50GB mailbox
- 1TB file storage and sharing
- HD video conferencing
- Full installed Office on PC/Mac
- Office apps on tablets and phones
Guaranteed 99.9% uptime, financially backed service level agreement
IT-level web support and 24/7 phone support for critical issues.
Active Directory integration to easily manage user credentials and permissions.
World-class data security.
The power of multi-tasking on multiple screens
Your Office 365 subscription lets you access your files and applications from any computer, compatible tablet or mobile device – so your place of work can be anywhere you want it to be. And with Microsoft OneNote, it's now even easier to take notes and share them with your team and your clients.
Worry-free IT
Stay safe with built-in anti-malware and anti-spam protection. Count on a financially-backed 99.9% uptime guarantee. Focus your IT resources on other projects.
It's easy to use and even easier to get used to
Once you make the move to Office 365, its business as usual. The user interface you know and love is the same across all applications. All your files will open just as they've always done, no matter what version of Office you have. And you'll have peace of mind knowing that Office 365 guarantees 99.9% uptime, so all your important documents will be safe and secure in the cloud, no matter what happens to any of your devices.
Our Cloud Solutions »Help Me Now!
Call Us
01484 481326
Email Support
info@networkplaces.co.uk
Trident Business Park,
Huddersfield,
HD2 1UA,
UK
Aims
Our aim is to provide a high quality service to customers who want the flexibility of dealing with a smaller company that really understands their needs.
We strive to:
- Demystify jargon
- Provide high performance, cost effective solutions to all our customers
- Outperform customers' expectations
- Be friendly and flexible
- Use industry standard products and techniques as part of our service
Background
Network Places was recently hived off from Easy Computers, a Yorkshire based business that has grown, since its incorporation in 2001, to a turnover of £50m selling hardware over the web. In 2005 the network support and software development activities of Easy were transferred to Network Places with the objective of creating a specialist company focussing on the delivery of these services to the SME market.
Who are our customers?
Our customer base ranges from small companies, in a variety of businesses, who might use four to five PCs, to private hospitals and larger multi-site PLCs. While there is no such thing as a truly typical customer most of our clients will satisfy one or more of the following:
- I understand that technology may be able to help improve the performance of my business but I do not have the necessary in-house skills to make things happen
- I need someone I can rely on to give me sensible advice on IT
- I am going through a period of growth and internal systems need to be enhanced to deal with higher volumes of traffic.
- I am looking to automate processes to achieve cost savings
- I am looking to build a relationship with a company who will take away the headache of IT support.