In this Digital Age, an essential requirement for every business is solid, reliable and affordable IT support.

ServersDirect provides this through several highly efficient, cost effective, support packages which provide straightforward and easy to understand scalable solutions. Whether you have 5 or 500 users, one of the two packages below will be sure to help you get the most out of your IT set up.

• ServersDirect Support Plus
• ServersDirect Support Extra

ServersDirect Support Plus has been designed as a cost effective pay-per use service.

We provide you with a comprehensive monitoring and alert service which keeps track of all your servers, routers and applications. If any problems are picked up, we connect to your systems and resolve the issue so you can carry on doing what you should be doing, running your business.

99% of all these incidents are resolved quickly and efficiently by our engineers working directly from a Central Monitoring Station as this saves you money and rapidly decreases the time needed to fix the issue. Many traditional support centres use out-dated expensive techniques, deploying engineers in vans to your building, wasting time and money.

Our highly efficient service works remotely and we only charge for the engineers’ time whilst connected to your server.

ServersDirect Support Extra ServersDirect Support Extra provides a complete managed Service at a fraction of the cost of BT and other national providers.

Using the latest in networking technology, we are able to become the eyes and ears of your network, helping your staff to login, work from home or pick up emails whilst on the move. These alert tools keep a track of your server and internet connectivity and advise us of issues as soon as they appear. In addition to this, our customer review service keeps an eye on your IT usage and recommends system upgrades and changes to accommodate your expanding business, ensuring systems grow in accordance with your needs which in turn saves money and increases productivity.

This solution is perfect for those wanting a total management solution for servers, networking equipment and staff and although this sounds like an expensive proposition, we've still managed to stay true to our core beliefs of providing more service for less money.

If you need any more details on either of the support packages, please call the advice line to understand how we can save you money and make your business a leaner more efficient machine.