Congratulations! Your promo code PROMOCODE will be automatically applied when you check out – enjoy.
Sorry, I’m out of stock
For help finding something similar, just give us a call on 0871 984 4418, or we can email you if it comes back into stock »
Log up to 5 support incidents. Your Vouchers last for one year.
2 vouchers per call
Levels of Support - Helpdesk
1st Line Support:
Capable of logging calls of the initial incident accurately capturing all information and data supplied by the customer, Fixing simple problems or general “how to” questions within office applications
2nd Line Support:
Capable of logging calls as above. Fixing advanced features within office applications and desktop operating systems Basic server functions, such as password resets, creating new users and printer issues. Research and investigation will be required at this level which can take time. Access to the site remotely may be required at this level.
3rd Line Support:
Advanced problems within desktop operating systems and all features within server operating systems. Research and investigation will be required at this level which can take time. Access to the site remotely will be required at this level.