Increase equipment availability and productivity with round-the-clock onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack Service covers desktops, workstations, servers, storage systems, and network equipment

4-hour onsite response 24x7x365 - For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged. Service is available around-the-clock every day, including all holidays. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials

• Product Description - Electronic HP Care Pack 4-Hour 24x7 Same Day Hardware Support - extended service agreement - 3 years - on-site
• Type - Extended service agreement
• Service Included - Parts and labour
• Location - On-site
• Full Contract Period - 3 years
• Response Time - 4 hours
• Service Availability - 24 hours a day / 7 days a week